Program Effectiveness of Neighborhood Organizations: Leadership Perceptions in One City
In: Public administration quarterly, Band 30, Heft 1, S. 82-108
This paper attempts to explain the extent to which leaders perceive their neighborhood organizations as effective in providing programs and services to their neighborhood constituents. Contributing factors that influence perceptions of effectiveness are measured through observed variations in organizational resources and complexity, leader behavior, constituent relations, and the differences in beliefs between board members and staff and volunteers. Theories of organizational behavior are used as an alternative perspective from which to study neighborhood organizations. Data for the study come from a survey of leadership affiliated with 40 neighborhood organizations in the City of Milwaukee, Wisconsin.